Customer Success: Feature Underuse Alert

Hi {{first_name}},

I noticed {{feature_name}} is underused and may be limiting your target outcomes.

I can help your team activate it effectively.

I will keep this proactive and send the next checkpoint by {{next_update_date}}. If priorities changed, reply with your top use case and I will adjust recommendations.

I can also provide a practical status snapshot so stakeholders can quickly see what is on track, at risk, and next.

If you send your current priorities, I will tailor the snapshot to what matters most right now.